Port Elizabeth, South Africa | Posted on 04/15/2026 -To ensure all interactions with guests are personalized, professional, warm and welcoming.-Respond to e-mails from guests and travel agents-Liaise with housekeeping, butlers and waiters keeping them up to date with expected arrivals and other guest requests-Knowledge of all rates, special offers , value adds and any special requests-Liaise with guests to book airport shuttles and tours-Conduct site visits, book events and conferences-Prompt processing of cancellations and modifications-Grade 12-Diploma in hospitality management/tourism-A minimum of 2-3 years of recent or current experience in a similar position.-Exceptional English abilities- Written & Spoken-Passionate, energetic, smart working team player with strong communication skills-Well-presented candidate who is able to stay calm under pressure, meet deadlines and work accurately-Proficient MS Office skills-Knowledge of a hotel management system(CRS) like OPERA and Semper etc. Will be an added advantage-Own transport, as this is a live out position #J-18808-Ljbffr