What Do You Get OUT? A winning, fun and inclusive company culture that embraces diversity. Great Rewards and Recognition programs. Benefits (Medical Aid, Pension fund, Group life and Disability benefits) Growth opportunities (we hire talent, train skill and promote values driven leaders from within) Wi‑Fi on campus and Emergency Panic‑Assist through the OUTsurance app Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household. A chance to give back (Staff Helping SA OUT volunteer program) and much more. Prayer Rooms Job Description As the OUTsurance Accident OTR Assessor you will be responsible for assessing, validating and finalising Motor Accident Claims. Responsibilities Validate all incidents and claims Meeting with clients, witnesses, SAPS officials, towing operators etc. Finalise all reports and administration (reports, scanning, photographs etc.) Liaise with service providers Make the decision, all administration and telephonic queries arising around that Handling and resolving all queries and problems from service provider and clients Conduct all the above to the required performance and quality standards that are in place. Qualifications Matric Valid Driver’s license Experience At least 2 years Investigation/Assessing experience, especially in a short-term insurance industry is essential. Skills and Competencies Excellent interpersonal and communication skills (verbal and written) Computer literacy is essential Investigative know-how is essential Conflict handling Self‑disciplined and self‑motivated (must be able to work independently) Problem solving/initiative Negotiating Stress tolerance Tenacity and resilience Be an analytical thinker with an investigative instinct Customer service oriented Deadline and results oriented Attention to detail Takes ownership and responsibility Adaptability Must be willing to travel locally when required and have valid driver’s license. #J-18808-Ljbffr