Salt Digital Recruitment is searching for a Customer Experience Manager based onsite in Claremont, Cape Town. This role involves overseeing all service and operational communications, ensuring excellence in customer interactions. You will lead a social media team dedicated to managing service escalations and optimizing response strategies across various platforms. The ideal candidate should have extensive experience in customer service communications, crisis management, and social media management. A competitive salary of R600K per annum is offered. #J-18808-Ljbffr
Customer Experience Lead - Social Media & Crisis Communications
SALT DIGITAL RECRUITMENT
cape town, cape town
Published 3 days ago
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