REQUIREMENTS Minimum education (essential): National Senior Certificate Minimum applicable experience (years): Minimum 5 years’ experience in a courier/logistics debtors’ environment Required nature of experience: Debtors control / accounts receivable experience Invoice and credit note processing Customer account reconciliation and statement preparation Handling of debtor queries and collections follow‑ups Allocation of payments (cash, EFT, card, cheque) Skills and Knowledge: MS Office (Advanced Excel and Word) Parcel Perfect (advantageous) KEY PERFORMANCE AREAS AND OBJECTIVES Debtors Administration & Processing Process invoices and credit notes accurately Ensure correct allocation of payments to debtor accounts Maintain up-to-date customer account records Manage daily debtor transactions Reconciliations & Account Control Reconcile debtor accounts and ensure accuracy of balances Monitor control accounts and resolve discrepancies Maintain allocated debtors book integrity Investigate and resolve unallocated deposits Collections & Customer Liaison Follow up on outstanding payments timeously Liaise with customers regarding overdue accounts Escalate non‑payment cases for collection action Maintain strong customer service relationships Reporting & Statements Prepare and distribute monthly customer statements Maintain accurate debtor reports Provide management with updates on overdue accounts Ensure reporting deadlines are met Queries & Support Functions Resolve invoice and payment‑related queries Support internal departments with debtor‑related information Ensure efficient handling of customer disputes Maintain thorough documentation of all interactions Remuneration Offered Market related #J-18808-Ljbffr