Reference: CPT -AL-2 To complete the load booking and dispatching processes through all of the interchanges according to customer expectations to ensure their needs are met timeously. Duties & Responsibilities Coordinate transportation providers to ensure prompt and proper movement of shipments. Build carrier relationships. Communicate changes to the Logistics Coordinator teams, ensuring best carrier match to customer requirements. Respond to customer inquiries and refer clients to the proper channels. Make transport arrangements, track and fix transport errors, and ensure that the quality of all services provided are up to standard. Communicate tracing information (ETA and appointment) to the customer. Plan loadouts and allocate loads to specific transporters keeping vessels and stack dates in mind. Communicate to pack stores and Logistics Coordinators regarding loadouts throughout the day. Make arrangements and preparations for containers that need to be plugged till containers are stacked again. Manage transport and equipment charges as identified. Provide follow-up communication to the customer. Trace and monitor shipments to ensure on-time performance and delivery to customer. Minimum Requirements: Grade 12 Essential. Relevant Tertiary Qualification (Diploma in Supply Chain Management or equivalent). 2 Years experience in transportation industry. Computer literacy - Excel, Word, and G-Suite. Bilingual - English & Afrikaans. Willingness to work additional hours from time to time due to the nature of business. Package & Remuneration R 22 000 - R 25 000 - Monthly. #J-18808-Ljbffr