ASI Financial Services (ASI), a group of authorised financial services providers, is seeking a Member Consultant – Health Care to join our Employee Benefits team. This role is critical in ensuring our members receive accurate advice, excellent service, and a clear understanding of their healthcare benefits. Key Responsibilities Member Advisory & Engagement Demonstrate a strong understanding of employee benefits, including medical schemes, wellness programmes, and expatriation health benefits Conduct detailed analyses of members’ healthcare needs and provide appropriate advice Record all advice on the CRM system and provide members with records of advice Educate members on benefits, exclusions, and administrative processes Advise exiting employees on available healthcare options and refer them to authorised financial planners where required Training & On-Site Support Conduct and arrange on-site member assistance sessions, inductions, and training Facilitate year-end benefit revisions and medical scheme roadshows Compile and distribute meeting notes following engagements Administration & Query Management Resolve member and employer queries, escalating complex matters to senior consultants when necessary Maintain accurate records of communications, attendance registers, queries, and option change forms Assist with billing discrepancies, claims updates, and compliance audits Support HR teams with claims forms and healthcare-related requests Promote additional products that enhance member benefits (e.g. Gap Cover, wellness products) Qualifications & Experience FAIS Fit & Proper compliant (NQF Level 5, Regulatory Exams, Class of Business – Healthcare) Minimum 3 years’ experience in health care administration Valid driver’s licence and own reliable vehicle Must reside in or near Westonaria Excellent written and verbal communication skills (English) High attention to detail Problem-solving ability Ability to work under pressure and meet deadlines #J-18808-Ljbffr