Johannesburg, South Africa | Posted on 16/04/2026 The Business Analyst will deliver end-to-end business analysis services, working closely with stakeholders to understand business needs, processes, and systems. The role focuses on translating requirements into clear, actionable solutions, improving efficiency, and supporting digital and intelligent transformation initiatives.A key aspect of this role is working on applications and modern digital platforms, including exposure to AI-enabled or automation-driven solutions.Key Responsibilities Gather, analyse, and document business and functional requirementsWork with stakeholders to understand business processes, pain points, and opportunitiesFacilitate workshops, JAD sessions, and ideation sessions (including AI-driven solutions where applicable)Develop process maps (as-is/to-be), user journeys, and business workflowsPerform GAP analysis and process optimisationSupport delivery of medium to large-scale Agile projectsTranslate business needs into user stories, acceptance criteria, and functional specificationsCollaborate with developers, architects, QA, and product teamsSupport UAT planning, execution, and defect resolutionContribute to continuous improvement and digital transformation initiatives Requirements Required Skills & Experience Core Experience 6–7 years Business Analysis experienceStrong experience working on application-based / system implementation projectsExposure to AI, machine learning, or intelligent automation initiatives (essential requirement)Experience in large enterprise environmentsExperience supporting both project delivery and BAU enhancementsStrong experience working in an Agile environment Business Analysis & Process Skills Requirements elicitation, analysis, and documentationProcess mapping, process re-engineering, and GAP analysisExperience with design thinking and user journey mappingStrong understanding of data-driven decision-making and analytics conceptsAbility to define user stories, workflows, and acceptance criteria Tools & Technical Exposure Experience with tools such as Jira, Confluence, Visio, ARIS, or similarStrong proficiency in Excel and reporting/analysis toolsExposure to enterprise applications, digital platforms, and APIs/apps Qualifications & Certifications Business Analysis certification (BABOK / CBAP-aligned preferred)Agile certification (essential or strongly preferred depending on candidate strength) Ideal Candidate Profile A well-seasoned Business Analyst (6–7 years) with strong delivery capabilityHands-on experience with application and system-driven environmentsExposure to AI / intelligent automation / digital transformation initiatives (key requirement)Strong communicator able to bridge business, technical, and data teamsComfortable working in fast-paced Agile enterprise environments #J-18808-Ljbffr