Role Overview Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant. A pharmacist's assistant registered in the category pharmacist's assistant learner basic may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy: Sale of Schedule 1 medicines or scheduled substances. Assist with compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist. Assist with unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist. Any other duties assigned by the Dispensary Manager. Accurately interpret prescriptions and act in a professional and responsible manner within legal requirements in accordance with the South African Pharmaceutical Council. Ensure accurate picking, packing, labeling and checking of medication and be aware of common dosages and important drug interactions. Ensure that all medications are checked for accuracy by a pharmacist and signed by a pharmacist. Assist in the control of stock (manage cleanliness and packing organization of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances. Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments. Assist with call centre scripts and patient service telephone calls. Provide information to individuals to promote health. Assist with scheme authorization of chronic, HIV and AIDS and oncology medication. Report on low or out of stock levels and stock errors to the dispensary manager. Receive dispensary stock in accordance with the SOP set out by the company. Competencies Essential English and a second language – read, write and speak. Time management, deadline driven, dealing with pressure, attention to detail. Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest. Computer, numerical skills. Advantageous Retail FMCG, Dis-Chem front shop experience and a good performance record. Drug and family planning and complementary medicine. 3rd Unisolv, SAP and E-Scripting. Special Conditions of Employment Proficiency test assessing capability to register with Pharmacy Council. South African citizen. MIE, clear criminal and credit. Remuneration and Benefits Market related salary. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities. #J-18808-Ljbffr