** Locations Supported**South Africa** About the Opportunity** We are seeking a detail-oriented **HR Admin** to join our People team. This role will serve as the first point of contact for employee support through our Jira ticketing system, ensuring timely responses and accurate recordkeeping. You will play a critical role in supporting the employee lifecycle — from onboarding new hires to coordinating offboarding processes — while maintaining compliance and data accuracy across our HR systems. This is an excellent opportunity for someone looking to build foundational experience in HR operations within a fast-paced, global environment.** What you will do** · **Jira Ticket Management:** Monitor the People Team Jira queue daily, triaging, categorizing, and resolving employee inquiries, escalating when necessary.· **Onboarding Coordination:** Schedule onboarding sessions, initiate background checks, distribute contracts, and support new hire profile setup in Workday, Deel, and ADP.· **Offboarding Administration:** Process offboarding requests, ensuring documentation is completed and filed accurately.· **Payroll support:** Create and review monthly reports to inform our payroll manager around any changes across all payroll systems.· **Data Management & Compliance:** Maintain accuracy of employee records across HR systems while adhering to privacy and confidentiality protocols.· **Knowledge Base Contribution:** Identify recurring issues and document solutions to continuously improve processes and employee self-service resources.** About You** and consistently strive to provide an environment where everyone feels they can their best work.Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy.Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.#J-18808-Ljbffr