A diploma or certificate in Retail Management, Business, or a related field is beneficial. Certifications related to food safety or retail operations will be a plus. Requirements: Experience: Minimum of 3 years experience in a retail supervisory or assistant management role, preferably within the butchery, wholesale, or food distribution sectors. Knowledge: Strong understanding of retail operations, food products, and wholesale distribution processes. Familiarity with franchise operations is an advantage. Leadership Skills: Demonstrated ability to assist in leading a team. Strong communication, problem-solving, and interpersonal skills. Customer Service: A passion for customer service and the ability to assist in maintaining high service standards. Health & Safety Knowledge: Awareness of health and safety regulations in the food retail environment, especially related to meat handling. Computer Skills: Competence in point-of-sale systems, stock management software, and Microsoft Office. Responsibilities: Support Store Operations: Assist the Store Manager in managing day-to-day store operations, including opening/closing, inventory control, and staff scheduling. Sales & Customer Service: Support in driving sales by delivering excellent customer service, assisting in managing promotions, and ensuring products are displayed and priced correctly. Inventory Management: Monitor stock levels, conduct stock counts, and oversee ordering processes to minimise shrinkage and wastage. Support in maintaining accurate records of stock movement. Staff Supervision: Help supervise and motivate store employees, including sales andoperational staff. Assist with recruitment, training, and performance management as needed. Health & Safety Compliance: Ensure that health and safety standards, as well as food safety and hygiene protocols, are adhered to. Help enforce HACCP standards within the store. Financial Assistance: Support in tracking sales performance, helping with cash handling, reconciliation, and expense management. Assist in analysing sales figures to identify areas for improvement. Supplier & Franchise Coordination: Collaborate with the Store Manager to maintain strong relationships with suppliers and ensure franchise guidelines are followed. Support in managing orders and deliveries. Customer Issue Resolution: Assist in resolving customer complaints and queries in a timely and professional manner. #J-18808-Ljbffr