Branch Manager – Road Freight & Logistics Location: East LondonEmployment Type: PermanentWorking Hours: Monday to Friday | 06:00 – 18:00 About the Opportunity A well-established national road freight and logistics company is seeking an experienced and results-driven Branch Manager to lead and manage its East London operations. This is a senior operational leadership role suited to a candidate with strong road freight experience, proven people-management capability, and a hands-on approach to operational excellence, compliance, and client service. Key Responsibilities Operational Management Oversee day-to-day branch operations to ensure efficient, cost-effective, and on-time service delivery Plan, coordinate, and optimise the use of vehicles, staff, and operational resources Implement and enforce health, safety, and operational procedures to ensure compliance and minimise risk Monitor branch performance and identify opportunities for operational improvements Team Leadership & People Management Lead, motivate, train, and develop a high-performing branch team Create a positive, accountable, and performance-driven work culture Conduct performance reviews and manage discipline, coaching, and development Ensure effective communication and teamwork across all operational departments Client & Stakeholder Management Maintain strong relationships with existing clients and ensure high service levels Resolve client queries, escalations, and operational issues effectively Identify opportunities for operational improvement and business growth in collaboration with sales teams Maintain excellent customer service standards and operational communication Financial & Performance Management Manage and control branch budgets and operational costs Monitor branch performance against operational and financial targets Work closely with finance to ensure accurate billing, reporting, and cost control Identify cost-saving opportunities and operational efficiencies Compliance, Risk & Quality Assurance Ensure compliance with company policies, transport regulations, and industry standards Implement and monitor quality control and operational audit processes Continuously assess and improve branch efficiency and service delivery Ensure all branch activities align with health and safety requirements Minimum Requirements Grade 12 / Matric (non-negotiable) Diploma or Bachelor’s Degree in Business Management, Logistics, Transport, or related field (advantageous) Minimum 5 years’ experience in road freight/logistics, with proven management and leadership experience Strong operational, people-management, and decision-making skills Solid understanding of transport legislation, fleet operations, and logistics best practices Excellent communication, planning, and problem-solving abilities Proficient in Microsoft Office Ability to work effectively in a fast-paced operational environment Remuneration & Benefits Market-related remuneration package Benefits include:Medical Aid Subsidy Provident Fund Death & Disability Cover How to Apply