RELATIONSHIPS AND PERSONAL ACTIVITIES Directly responsible to the Service Manager. Relationships with workshop foreman, after-sales consultants, technicians, apprentices, and customers. MAIN JOB FUNCTIONS To assist service reception when a vehicle is to be tested with a customer before it enters the workshop and inspect new vehicles. To assist with “small, waiting” repairs and help in getting the issue resolved it can be done quickly. To ensure workshop always stays neat and tidy and to control the workshop cleaners. To ensure wash bay operates efficiently and to control wash bay staff. Check that work carried out on vehicle correspondents with work requested on job card. Carry out road tests to confirm that work requested had been completed correctly. Liaise with workshop foreman and technicians on failed road tests. Together with the foreman test each vehicle properly. Sign off job card timeously when satisfied that all work has been carried out correctly. Monitor number of failed road tests and discuss possible action plans with Service Manager and Workshop Foreman. Go out on minor breakdowns, ensuring the safety of the On Call vehicle and equipment. Move completed vehicles to the wash-bay for cleaning. Assist in moving vehicles from wash-bay and parking them in a known location for collection. Assist in moving vehicles into the workshop at the end of the day. Assist in moving vehicles out of the workshop in the mornings. Assist in preparing loan vehicles ready for customers. Carry out road tests with customers. Cross departmental disciplines. #J-18808-Ljbffr