Duties & Responsibilities: Security Check the OB (Occurrence Book) from the previous night Meet with guards Conduct an inspection of guards -dress code, alcohol, and absenteeism Meet with the supervisor Conduct training of guards Security to share the roster of guards Ensure SOPs are visible and easily accessible Review and update SOPS Conduct a walkabout to assess security risks Conduct Inspection Guard house - checking camera function Perimeter Walls All Cameras All entry and exit gates 2-Big Park; Pedestrian, main entrance and exit Boom gates Conduct nightly inspection to check all estate lights in working order Gardening and Cleaning Service Conduct weekly inspection of activities and service delivery Waste Disposal Pre-paid Metering vendor Estate Business Onboarding of new tenants and or owners on Click on Ensure the resident database is maintained and current with active residents Maintain pet register-accurately Develop with the Trustee, will develop and implement SOPs for all estate functions Vehicle audit and registration Levy Collection Implement restrictions on non-payers as per SOP Monitor We-connect U to check compliance with levy payments Draft letters to non-payers or late payers Ensure that money collected by MyVoltage for late payers is paid to the estate Monthly Account Payments Prepare the monthly management account spreadsheet for authorisation by trustees Maintenance Receive requests for assessment for repairs by residents via email Grade the issue based on urgency Contact vendors to assess and provide quotations Quotations approved by trustees with the scope of work attached Invoice submitted for payment with a normal payment run Meetings Convene bi-weekly trustee and EM meetings -set a schedule for the year and circulate Send the agenda 24 hours before the meeting to get inputs Minutes to be shared within 5 working days of the meeting Follow up on action plans Action plans to be presented at the next meeting with deliverables