Minimum Requirements Qualifications & Certifications Matric / Grade 12 (Compulsory) Relevant Tertiary IT Qualification Microsoft MCSA 2016 or equivalent certification ITIL Foundation Certification (v3 or higher) Valid Driver's Licence and Own Reliable Transport Experience Required Minimum 10+ years of experience supporting datacentre and infrastructure environments Extensive experience supporting Microsoft Exchange 2010 or later Extensive experience supporting Active Directory environments Extensive experience supporting Hyper-V virtualisation platforms Extensive experience supporting multi-vendor hardware platforms Strong understanding of server infrastructure and enterprise environments Proven experience in incident, problem, and escalation management Previous leadership or team management experience advantageous