If you are searching for a stable and rewarding job in the insurance sector, AVBOB Mutual Assurance Society is currently recruiting for a Senior Clerk: Client Service Centre position in Cape Town. This opportunity is ideal for candidates with strong administrative and customer service skills. Job Overview Location: Cape Town CBD, South Africa Job Type: Permanent Salary: Market-related This role focuses on delivering excellent customer service while supporting the daily operations of the client service centre. Key Responsibilities Providing front desk and reception services to clients Assisting walk‑in customers with queries and directing them accordingly Handling policy administration, claims, and premium‑related tasks Managing cash transactions, including collections and refunds Preparing daily banking and financial records Communicating processes, delays, and system updates to clients Referring potential new business opportunities to consultants Handling customer complaints and identifying possible fraud cases Compiling weekly and monthly reports Performing general office and administrative duties To qualify for this AVBOB vacancy, applicants must meet the following requirements: Grade 12 (Matric certificate) FAIS accreditation (Category B – Long‑Term Insurance credits) Compliance with FAIS “Fit and Proper” requirements Additional FAIS requirements may apply depending on your experience and entry date into the financial services industry. Key Skills and Competencies Strong customer service and communication skills Good administrative and organizational abilities High attention to detail and accuracy Ability to manage financial transactions responsibly Problem‑solving and conflict resolution skills Ability to work well under pressure in a client‑facing environment Why Work for AVBOB? Stability within a well‑established and reputable insurance company Opportunities for career growth and professional development Exposure to financial services and client relations A supportive and structured working environment How to Apply To apply for this AVBOB Senior Clerk vacancy, ensure you have the following: Updated CV Certified copy of your ID Matric certificate Relevant qualifications and FAIS certification Disclaimer: Government Vacancies SA is not the organization calling for applications. For any inquiries, please contact the official organization directly. Please do not send your applications to GV, as we are unable to process them. Due to the high volume of emails, we may not be able to respond to all inquiries. Thank you for your understanding. #J-18808-Ljbffr