Position summary Job category: Insurance Management and Administration Location: Springs Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker’s Insurance Sales Department requires an External Representative to initiate sales to the Insurance Industry and to market Tracker to both existing and prospective clients. The objective is to ensure that the service level is met in a highly pressurised environment. The position is based in the East of Johannesburg (Springs) and preference will be given to candidates who reside in this area. Responsibilities Analyse business processes and workflow Solve customer problems Act as liaison between Call Centres and Tracker Call Centre at all levels Administration of sales contracts, maintain records and reports Give feedback on all generated business on a daily basis Initiate Tracker Sales Conduct training and do presentations to call centre staff Motivate Sales Force on the Broker floor Promote Tracker within the particular partner's call centre Analyse tracking sales trends at the particular partner Qualifications Matric with at least 2 years experience in dealing with brokers or selling short term insurance Must have two years Inbound/Outbound Call Centre experience Computer literacy in Microsoft Excel Exposure to the Tracker system/s and processes will be advantageous Strong administrative skills will be an added advantage Excellent Communication Skills & bilingual Strong problem solving and decision making skills Self‑motivated, committed & assertive #J-18808-Ljbffr