We are seeking a detail‑oriented and highly organised Claims Administrator to join our client's dynamic team in the long‑term insurance sector. This role focuses on managing and processing claims within Employer/Employee benefits, including gap cover. Experience Minimum of 4+ years within a financial services industry. Must have a thorough track record of being in a highly administrative role. Extremely client/service orientated. Skills/Qualifications/Educational requirements Excellent written and verbal communication skills. Strong analytical skills. Very strong attention to detail. Must be resourceful and pro‑active. Excellent time management and prioritisation abilities. Strong Microsoft Office skills i.e., Excel skills to be of an Intermediate‑Advanced level. Matric qualification is a mandatory requirement. Tertiary qualification i.e., bachelor’s degree and/or National Diploma in business administration (highly beneficial). Ideally RE (5). Competencies Accountability. Communication. Relationship building. Cross functional awareness. Organisational awareness. Negotiation, conflict management and resolution. Problem solving and results orientation. Planning, organising and co‑ordinating. Political astuteness (art of getting things done). Collaborative working /teamwork. Risk management. Stress management. Service delivery innovation. Stakeholder relations. Legislation and policy implementation. Technical Knowledge and Skills Profida. SharePoint. Arctitan. Microsoft Outlook. Cybersecurity Awareness. Short/Long Term Insurance Act. Protection of Personal Information Act (POPIA). Treat Customers Fairly (TCF) principles. Class of Business: Commercial Lines. Attributes Analytical skills – detail oriented. Time management skills. Organisational skills. Interpersonal skills. Effective communication skills. Team player. Honesty and integrity. Multi-tasking ability. #J-18808-Ljbffr