Overview We are building a Talent Pipeline of BCom graduates for future opportunities within the credit collections and financial services environment. This role is ideal for graduates seeking practical exposure to credit management, customer engagement, and financial risk control within a structured, regulated environment. Key Responsibilities Engage with customers to manage and follow up on outstanding balances Negotiate payment arrangements in line with company credit policies Maintain accurate records of customer interactions and repayment commitments Ensure compliance with internal credit, collections, and regulatory requirements Assess customer financial information to support repayment decisions Escalate high-risk accounts or complex cases where required Meet individual and team performance targets and service standards Minimum Requirements BCom Degree in Accounting, Finance, Economics, or a related discipline Strong numerical, analytical, and problem-solving skills Interest in credit management, debt recovery, or financial services operations Willingness and flexibility to work shifts, where required Excellent verbal and written communication skills Ability to work effectively under pressure and handle difficult conversations professionally Advantageous (Nice to Have) Knowledge of KYC documentation and customer due diligence processes Exposure to call centre or customer service environments Basic understanding of credit risk, lending products, or collections processes Familiarity with financial services regulations and compliance requirements #J-18808-Ljbffr