AWS Software Engineer (GenAI, OCR & Intelligent Document Processing) Duration: 12 Months ContractLocation: Sandton, JHB Work Model: Hybrid (3 days a week) Role Overview We are seeking a hands‑on AWS Software Engineer to design, build, integrate, and operate GenAI services within an OCR and Intelligent Document Processing (IDP) platform. This role is responsible for developing LLM‑driven services that integrate with an existing OCR ecosystem, as well as providing run and operational support for the platform, including industry‑leading OCR solutions such as Tungsten Automation. The role blends software engineering, cloud engineering, and production operations, with a strong focus on scalable, secure, enterprise‑grade solutions operating in regulated environments. Key Responsibilities Platform Operations & Support Own the run and operational support of the OCR / IDP platform Provide production support, including incident management, root cause analysis, and performance optimisation Manage platform upgrades, configuration, and integrations Define and maintain runbooks, operational processes, and technical documentation Partner with infrastructure, security, and platform teams to ensure stability, resilience, and availability GenAI & OCR Platform Development Design and build GenAI‑powered services and APIs integrated with OCR / IDP platforms Develop LLM‑based capabilities for document extraction, classification, validation, summarisation, and decisioning Integrate GenAI services into existing OCR workflows and downstream systems Build secure, scalable, production‑ready solutions aligned to enterprise architectural standards Support and enhance existing OCR platforms, including Tungsten Automation or equivalent technologies AWS Engineering & DevOps Design, build, and deploy services in an AWS‑native environment Work with AWS services including: EC2, ECS / EKS Lambda, Step Functions S3, IAM Implement and maintain CI/CD pipelines and infrastructure‑as‑code (IaC) Ensure solutions meet security, resilience, availability, and compliance requirements Required Experience & Skills Core Experience 5+ years of strong software engineering experience 5+ years building and operating systems on AWS 5+ years working with API‑based architectures and service integrations 3+ years supporting enterprise‑grade production systems Platform & Automation Experience 3+ years experience with OCR / IDP platforms (vendor or custom) 3+ years experience in RPA or OCR platform development Hands‑on experience with Tungsten Automation or similar OCR platforms GenAI & LLM Experience Experience designing and deploying LLM‑based or GenAI systems in production environments Familiarity with GenAI patterns for document processing and decision automation Cloud & DevOps 3+ years' experience in AWS engineering, DevOps, and infrastructure‑as‑code Strong understanding of security controls, identity management, and cloud governance. Experience operating systems in regulated, enterprise environments. Nice to Have Experience integrating GenAI with legacy enterprise platforms. Exposure to financial services, insurance, or other highly regulated domains. Strong operational mindset with a bias toward reliability and automation. #J-18808-Ljbffr