Overview We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio. Why choose us Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you\'ll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally. About The Role The Query Coordinator is responsible for the effective management, coordination, allocation and monitoring of all queries across the management portfolio. The role is responsible for ensuring that all queries are accurately logged onto the task management platform, assigned to the relevant departments/ person(s), monitored through to resolution and closed within agreed SLA timelines. The Query Coordinator will act as the central coordination point for all queries, ensuring visibility, accountability, reporting accuracy and improved service delivery across the management portfolio. What You Will Bring Minimum of Grade 12 or equivalent. 3+ years relevant experience within property management, leasing administration or operational coordination. Experience working with task management systems, workflow platforms or ERP systems. Knowledge of leasing processes, property administration and stakeholder coordination. Experience in reporting, query management and service delivery monitoring. Skills Required Strong administrative and coordination skills. Excellent communication and stakeholder engagement skills. Strong organisational and time management abilities. Ability to manage high query volumes and multiple priorities. Strong reporting and analytical skills. Proficient in Microsoft Office and task management platforms. Strong attention to detail and follow-through capabilities. Knowledge Required Understanding of property management and leasing administration processes. Knowledge of workflow management and query tracking systems. Knowledge of customer service principles and operational support processes. Understanding of SLA management and turnaround time monitoring. General business administration and reporting knowledge. ERP Systems and Procedures (SAP knowledge will be highly beneficial). Behavioural Competencies Attention to detail Communication (both verbal and written) Customer and quality focus Time management Methodical Ability to work under pressure Attention to deadlines Initiative Join us and be part of a team that values innovation, sustainability, and making a measurable impact across the region. Your expertise can help shape smarter, more efficient solutions for our clients—apply today! #J-18808-Ljbffr