We are seeking a Senior Business Analyst with strong process modelling and transformation experience (not a functional SAP consultant). This role focuses on understanding, redesigning, and optimising business processes across core retail operations, with a strong emphasis on Procure-to-Pay (P2P) and Order-to-Cash (O2C) within an SAP S/4HANA environment. You will work closely with business stakeholders to translate operational needs into clear, structured, and actionable business requirements, driving measurable process improvements. Key Responsibilities Business Analysis & Strategy Define and plan the BA approach across projects and workstreams Align business requirements with strategic transformation objectives Act as a bridge between business and technical teams Stakeholder Engagement Facilitate workshops, interviews, and working sessions Engage across business units (supply chain, finance, operations, IT) Manage stakeholder expectations and drive consensus Requirements & Process Modelling Elicit, analyse, and document requirements (BRDs, functional specs, user stories) Develop as‑is and to‑be process models Perform gap analysis and process improvement recommendations Ensure alignment to best practice and SAP‑enabled processes Testing & Delivery Lead and coordinate User Acceptance Testing (UAT) Validate solutions against business requirements Support issue resolution and ensure delivery quality Training & Support Develop and support training materials and sessions Provide post‑implementation support and BAU transition Required Experience Certified Business Analyst (CBAP, FTI, or equivalent preferred) 7+ years' BA experience in complex environments Strong retail industry experience (essential) Proven experience on large transformation programmes Experience working in Agile and/or Waterfall environments SAP & Domain Expertise (Critical) Must Have Strong Exposure To SAP S/4HANA MM (Materials Management) SD (Sales & Distribution) Procure-to-Pay (P2P) Order-to-Cash (O2C) This is NOT a functional configuration role — the focus is on process understanding, modelling, and business alignment, not system build. Key Skills Process modelling (BPMN, Visio, Signavio, etc.) Strong analytical and problem‑solving ability Excellent stakeholder engagement and facilitation Ability to work in ambiguous, fast‑paced environments Strong documentation and communication skills Desired Skills SAP SAP S/4HANA S4 HANA #J-18808-Ljbffr