Service / Workshop Manager (Motorcycles) About the job Service / Workshop Manager (Motorcycles) Are you passionate about off-road bikes and ready to lead a dynamic team? Join us as a Workshop Manager and oversee the daily operations of our busy workshop. Your key responsibilities will include managing a team of skilled mechanics, delivering exceptional customer service, and ensuring workshop efficiency. As the technical and operational leader, you will drive performance with a focus on quality and customer satisfaction. Key Responsibilities: Lead and manage a team of skilled mechanics Ensure excellent customer service and satisfaction Oversee workshop efficiency and performance Drive quality standards and operational excellence Qualifications & Skills: Experience: 3-5 years in workshop management, ideally in the off-road or motorcycle industry, or experience riding off-road bikes as a hobby Technical Expertise: Strong knowledge of off-road bike maintenance, repair, and tuning Leadership Skills: Proven ability to manage and motivate a team, with a track record of improving performance Customer Service: Excellent communication skills with a customer-first mindset Organizational Skills: Strong multitasking abilities, able to prioritize jobs and manage time effectively Problem-Solving: Analytical thinker with the ability to troubleshoot complex mechanical issues IT Skills: Familiar with workshop management software and reporting tools Health & Safety: Understanding of workplace safety practices and regulations Join us and lead the charge in delivering top-tier service and expertise in the exciting world of off-road bikes. #J-18808-Ljbffr