ENVIRONMENT: PROVIDE Hyper-V, Exchange and cloud infrastructure support as your technical expertise as a 3rd Line Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist. Your role will include Hyper-V, Exchange and Microsoft 365 support and proactive management while architecting new solutions and assisting 2nd Line Support Engineers with escalations. The ideal candidate must have Matric/Grade 12, a suitable IT tertiary qualification with Certifications including MCSE, VMware vSphere, MS Hyper-V, MS infrastructure: Active Directory, Exchange, SQL, SCCM. You will also require 10+ years’ experience supporting datacentre software in a senior position. DUTIES: Hyper-V support and proactive management. Exchange support and proactive management. Microsoft 365 support. Proactive analysis of system health with in-depth reporting. Preventative maintenance. Architect new solutions. Assist with escalations from 2nd Line Support Engineers. REQUIREMENTS: Qualifications – Matric \ Grade 12 (Compulsory). Tertiary IT qualification. Must-Have Certifications – MCSE, VMware vSphere, MS Hyper-V, MS infrastructure: Active Directory, Exchange, SQL, SCCM. Experience/Skills – At least 10 + years’ experience supporting datacentre software in a senior position. Ability to identify and understand problems and find suitable solutions. Conscious of delivering solutions on time. Ability to clearly articulate problems and solutions with the technical team. Self-managed. Own reliable transport and valid Driver’s License. Technologies include (but not limited to) - Cloud Services: Azure, M365 Virtualisation: VMware vSphere, MS Hyper-V MS infrastructure: Active Directory, Exchange, SQL, SCCM