Senior Business Analyst (12‑Month Contract) Cape Town (Woodstock) | Hybrid (4 days in office / 1 Day WFH)Start: Immediate / ASAP About The Role We are looking for an experienced Senior Business Analyst to join a high‑impact project focused on AI‑driven demand forecasting and supply chain optimisation. This role will play a key part in delivering a forecasting solution (including exposure to tools such as Relex) within a retail environment. You will work closely with business stakeholders, product teams, and technical specialists to drive requirements, improve processes, and ensure successful delivery across the full project lifecycle. Key Responsibilities Lead and contribute to the discovery phase, including business case input and high‑level requirements Plan and strategise the BA approach across project phases Facilitate workshops, interviews, and stakeholder sessions Conduct impact assessments across systems and processes Elicit, analyse, and document requirements (BRDs, functional specs) Define and manage epics, features, and user stories with acceptance criteria Map and optimise as‑is and to‑be processes, including gap analysis Support and manage UAT, testing, and defect resolution Develop and deliver training and user enablement Provide post‑implementation support (BAU) Requirements Certified Business Analyst with 7+ years experience Proven experience in a retail environment Strong exposure to supply chain processes, particularly demand planning/forecasting Experience working across multiple projects Solid experience with stakeholder engagement and facilitation Strong documentation skills (BRDs, process flows, user stories) Advantageous Exposure to AI‑driven forecasting tools (e.g. Relex) Experience in Agile and/or Waterfall environments Background in data‑driven or analytics‑focused projects Working Model & Additional Info Based in Woodstock, Cape Town (primarily onsite, 1 day WFH) Overtime may be required and will be pre‑approved 12‑month contract, dependent on project timelines Why Apply? Opportunity to work on a cutting‑edge AI forecasting initiative Exposure to large‑scale retail and supply chain transformation Collaborative, delivery‑focused environment Desired Skills Business Analyst retail Supply Chain Desired Qualification Level Grade 12 / Matric #J-18808-Ljbffr