Key Responsibilities Lead by example on the sales floor through active selling, styling, and customer engagement Deliver outstanding customer service and create memorable shopping experiences Drive store turnover, achieve and exceed sales targets, and improve overall performance Manage, motivate, coach, and develop the store team Ensure high standards of visual merchandising and store presentation Oversee stock management, administration, and reporting Implement Head Office strategies and operational procedures effectively Handle customer queries and complaints professionally and efficiently Support promotions, events, and festive season late trading Maintain brand image, premium standards, and professional appearance at all times Requirements Minimum of 8 years’ experience in retail and sales Previous management experience within a fashion or boutique retail environment Proven track record in improving store performance and driving sales growth Strong personal sales ability and a target-driven mindset Excellent people management and leadership skills Experience in high-end or premium fashion retail environments Exposure to high-end, premium, or fashion-forward retail brands Strong knowledge of merchandising, stock control, and retail operations Excellent communication and organisational skills Exceptional styling ability and strong product knowledge Well-groomed, stylish, and professional presentation Positive, solutions-driven attitude with the ability to perform under pressure Flexible to work retail hours, including late trading during peak periods Based in or around the Western Cape with reliable transport Why You’ll Love This Role Work in a stylish, high-end boutique environment Be part of a passionate, fashion-focused team Opportunity to lead, grow, and make a lasting impact Career development within a premium retail brand #J-18808-Ljbffr