Field Service and Technical Advising Specialist Industry Focus Group : Freight Service Operations Business Segment : Wabtec South Africa Technologies Job Function : Service Job Family : Field Services and Maintenance Band : Grade Responsibilities Provide guidance with customers to ensure all the required tools are available. Provide recommendations on the maintenance material requirements. Provide job training on locomotive systems and product safety. Provide guidance on how to use Wabtec digital & mechanical tools. Advice & coaching during troubleshooting of faults and diagnosis. Advice & coaching during scheduled maintenance. Perform failure root cause analysis. Analyze failure trends using collected locomotive data. Ensure environmental health and safety awareness during repairs and maintenance. Manage locomotive data collection and shop advisor responsibilities. Desired Characteristics / Qualifications Willingness to work various shifts & days. Experience and proficiency with a PC, email and Microsoft Office applications. Ability to work in a railroad locomotive shop environment. Professional demeanor and appearance representing Wabtec to multiple customers. Strong oral and written communication skills. Ability to speak, read and write English fluently. Technical experience in a locomotive’s maintenance or production environment. Rail industry knowledge and work experience. Experience in a customer technical services role. Strong interpersonal and leadership skills. Effective team member and contributor. Ability to travel 80% of the time locally and regionally. Ability to relocate. Qualifications Tertiary education in Engineering or applicable technical training together with 5 years applicable experience in the railway industry. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you. #J-18808-Ljbffr