WNS Global Services in Cape Town seeks a Senior Group Manager - Operations to lead a team of operational leaders and ensure excellent customer experience. The role requires strong coaching skills and at least 5 years of experience in senior operations management, preferably in the insurance sector. Candidates should be comfortable with rotational afternoon and night shifts. The company offers a structured career path and involvement in community initiatives through the WNS Cares Foundation. #J-18808-Ljbffr
Senior Operations Leader — South Africa (Contact Center)
WNS GLOBAL SERVICES
cape town, cape town
Published 16 days ago
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