Our client in the Logistics Industry, based in Bellville, Cape Town is currently looking to employ an experienced Office Manager to their team. The role focuses on operational efficiency, team management, compliance, and administrative control while ensuring high levels of service delivery and client satisfaction. An awesome career opportunity awaits. Requirements: 4–8 years’ experience in office management Strong leadership and team management skills Strong organisational and administrative skills Experience in reporting and compliance management Ability to work in a fast‑paced, high‑pressure environment Logistics industry experience - Advantageous Call centre management experience - Advantageous Responsibilities: Operations Management Oversee daily office and call centre operations Manage workflow and ensure operational efficiency Ensure accurate job capturing and data management Oversee payment processing and controls Ensure jobs are released to planners timeously Team Management Manage and supervise office and call centre staff Monitor team performance and productivity Support staff development and onboarding Performance Monitoring Monitor operational progress and service delivery Track client satisfaction and performance metrics Ensure adherence to company standards and procedures Administration and Reporting Maintain administrative systems and controls Compile and submit weekly reports to senior management Ensure compliance with internal processes and policies Stakeholder Coordination Communicate with clients and provide feedback Coordinate with operations and management teams Support recruitment and onboarding processes Working Hours and Conditions: Monday to Friday: 07h00 – 17h00 Alternative weekly shifts: Early Shift: 07h00 – 12h00 Late Shift: 12h00 – 17h00 Saturdays (alternating): 07h00 – 12h00 Public Holidays (alternating): 07h00 – 12h00 Company closed over Easter weekend and Christmas period Flexibility required in line with operational demands Should you not receive feedback within 2 weeks of applying, please consider your application unsuccessful. #J-18808-Ljbffr