Minimum Requirements Strong general IT support and troubleshooting experience Advanced Microsoft Excel skills Strong SQL knowledge, including writing stored procedures and reports Good understanding of Microsoft Office and Outlook Strong networking knowledge Ability to work independently and under pressure Strong problem-solving ability Excellent communication and user-support skills Valid drivers license and reliable transport (4x4 or 2x4 advantageous) High quality home internet line (required to log in after hours) Willingness to travel between Springs and Delmas Willing to take support calls at any time at night or over weekends and public holidays Willingness to work after hours and be on standby when required Highly Advantageous Skills s Experience Experience with Sage Evolution ERP Strong accounting and financial systems understanding Experience with MES systems and system integrations Knowledge of APIs and SDK integrations VBA, NET, ASP.NET, Python, or other programming experience Power BI dashboard development Feedlot, agricultural, abattoir, or manufacturing industry experience Hardware repair and maintenance experience Experience with industrial environments and operational systems Education s Qualifications (Not mandatory, but highly advantageous) Business s Analytical Degrees Candidates with the following qualifications will receive strong preference:BCom Informatics (with strong accounting knowledge) BCom Accounting (with very strong IT experience) BCom Actuarial Science (with very strong IT experience) Other relevant business, financial, analytical, or information systems degrees IT Qualifications s Certifications The following certifications and technical qualifications are advantageous:CompTIA A+ Certification CompTIA Network+ Certification Relevant IT support or systems administration certifications Microsoft-related certifications SQL, database, reporting, or BI-related certifications Networking and infrastructure certifications Practical experience, problem-solving ability, and the willingness to learn and take ownership are considered just as important as formal qualifications. AI s Technology Mindset We are looking for someone who understands modern AI tools and technologies, but who also approaches them with practical judgment and professional scepticism. The ideal candidate must have strong underlying technical skills and use AI as a tool toenhance capability not as a substitute for expertise.The Ideal Candidate You are:Hands-on and practical Technically curious Reliable under pressure Comfortable in industrial and operational environments Willing to learn complex business systems Able to communicate with both technical and non-technical users Capable of taking ownership and driving problems to resolution