Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, 5 Simmonds Street Manage and lead a team of Fraud Detection Consultants and Team Leaders, by planning, organizing and responsibly managing the operational area for rigorous fraud detection while protecting Customers and the Bank. To drive the culture of operational excellence whilst keeping the Customer at the heart of all that we do. Represent the Business Unit at relevant Governing Committee sessions (RGC & NAPBBS). Other deliverables allocated by management to be dealt with in a professional and efficient manner. Qualifications Completed Matric Experience 8-10 years Experience in all facets of the banking service environment and its associated products, processes, and systems with experience in fraud risk management across banking products and platforms. Knowledge of dealing with client relevant legislation and how it is implemented in a banking environment. Experience in a leadership role in fraud or similar environment. Comprehensive knowledge of transactional systems, processes, and procedures in the industry. Ability to analyze situations and issues, identify options, draw logical conclusions, and sound inferences, determine, and recommend practical sources of action utilizing good judgment and strategic thinking. Ability to manage and lead people to deliver high levels of operational excellence and customer service. #J-18808-Ljbffr