FRANCHISE EXECUTIVE Location: Johannesburg, South Africa (National Travel Required)Industry: FMCG / Retail / Franchising A leading organisation in the FMCG and franchising sector is seeking a dynamic and commercially driven Franchise Executive to oversee and optimise national franchise operations. This is a high-impact leadership role responsible for driving business growth, strengthening brand standards, and ensuring operational excellence across a multi-site franchise network. THE ROLE You will take ownership of national franchise performance, leading franchise managers and supporting franchisees to achieve strategic, operational, and financial objectives. Key responsibilities include: Managing and leading a national team of franchise managers Driving operational excellence across all franchise locations Ensuring alignment to brand standards, product quality, and service delivery Developing and implementing growth strategies across the franchise network Supporting franchisees with business planning, performance improvement, and execution Building and maintaining strong relationships with franchisees and key stakeholders Conducting regular site visits to monitor performance and provide support Identifying operational challenges and implementing corrective strategies Driving the adoption of operational tools, campaigns, and best practices Managing financial performance, including: Increasing sales, customer spend, and footfall Improving gross profit and reducing shrinkage Monitoring budgets, performance metrics, and financial reporting Supporting marketing and brand development initiatives Ensuring effective implementation of national campaigns and local marketing strategies Acting as brand custodian to ensure consistency and integrity across all stores Overseeing reporting, administration, and compliance across the franchise network Conducting financial reviews and audits Ensuring accurate and timely reporting from franchisees Driving expansion and growth opportunities, including new store openings Identifying new markets, sites, and business opportunities Supporting franchisees through store setup, training, and launch execution Leading training and development initiatives across the franchise network Identifying skills gaps and coordinating training interventions Coaching and mentoring franchise managers and store teams WHAT WE ARE LOOKING FOR Key requirements: Relevant qualification in Business, Franchise Management, or related field 6+ years' experience in franchising, FMCG, or retail operations Proven experience managing multi-site or franchise operations Strong financial and commercial acumen Experience in operational management, business planning, and performance improvement Strong understanding of brand management and franchise models Advanced MS Office skills (Excel, Word, PowerPoint) WHO YOU ARE A strong leader with the ability to influence and drive performance Commercially minded with a focus on growth and profitability Highly organised with strong planning and execution capability A relationship builder with excellent stakeholder engagement skills Hands-on, proactive, and solutions-driven Resilient and able to operate in a fast-paced, multi-site environment WHY THIS ROLE Opportunity to lead and shape a national franchise network High-impact role with direct influence on business growth and brand success Exposure to strategic, operational, and commercial decision-making Dynamic environment with strong stakeholder engagement Career growth within a well-established organisation #J-18808-Ljbffr