+27 86 1 274 377 ASI Place, 48 Grosvenor Road, Bryanston ASI Financial Services (ASI), a group of authorised financial services providers, is seeking a Consulting Manager – Health Care to join our Employee Benefits leadership team. This role is responsible for overseeing regional consulting operations, managing advisor performance, maintaining key client relationships, and driving service excellence across the health care consulting portfolio. Key Responsibilities Operations and Regional Management Compile and submit monthly operations reports to senior management Review advisor reports, meeting notes, presentations, and project deliverables Manage regional capacity, staff leave, travel arrangements, and travel claims approvals Attend strategic client and provider meetings and influence outcomes Compile strategic reports, presentations, project plans, and client communications Provide technical consulting support and resolve escalated service complaints and disputes Manage and supervise Regional Advisors, including workflow planning, compliance oversight, and portfolio of evidence updates Conduct weekly, monthly, and quarterly performance reviews Identify training and development needs and manage performance improvement processes Client Relationship Management Develop and maintain strong relationships with key stakeholders within the region Conduct monthly CRM calls with Category 1 and 2 clients Facilitate quarterly meetings with senior management teams within advisor portfolios Monitor client satisfaction levels and ensure timely resolution of concerns Respond to poor service ratings within 48 hours Project Management Oversee special projects as assigned Design and present project plans, delegate tasks, and provide progress updates to stakeholders Cross-Selling and Revenue Growth Identify cross-selling opportunities within regional client portfolios Create platforms for sales engagement and ensure revenue targets are achieved Professionalism Maintain clear, professional, and effective communication with clients Adhere to high standards of professionalism, including punctuality, dress code, and quality of work Collaborate effectively with internal teams and provide operational support where required Qualifications and Experience Relevant tertiary qualification FAIS Fit & Proper compliant (NQF Level 5, Regulatory Exams, Class of Business – Healthcare) Financial Planning Higher Certificate (NQF 6) preferred Minimum 5 years’ experience in Employee Benefits / Health Care Consulting Minimum 3 years’ experience in people management Valid driver’s licence and own reliable vehicle Location: Johannesburg Excellent written and verbal communication skills (English) Strong client service orientation Proven problem-solving ability High attention to detail Ability to work under pressure and meet deadlines How to Apply Interested candidates who meet the above requirements are invited to submit their updated CV to: #J-18808-Ljbffr
Consulting Manager Employee Benefits (Gauteng)
WELLNESS
johannesburg, johannesburg
Published 14 days ago
Report job