SAP Commerce Cloud Business Analyst Role Level Senior Business Analyst / Lead Business Analyst (Hands-on, delivery-focused, enterprise-grade consulting profile) Role Overview The SAP Commerce Cloud Business Analyst acts as a critical bridge between business stakeholders and technical delivery teams, translating complex business requirements into scalable, end-to-end commerce solutions. The role supports B2B, B2C, omnichannel commerce implementations, ensuring alignment with business strategy, platform best practices, and enterprise architecture standards. Key Responsibilities Engage with business stakeholders to elicit, analyse, and document functional and non-functional requirements. Translate business needs into clear user stories, acceptance criteria, and functional specifications for SAP Commerce Cloud. Provide thought leadership on eCommerce best practices, including B2B, B2C, marketplace, and omnichannel models. Facilitate workshops, stakeholder interviews, and requirement validation sessions. Collaborate closely with developers, architects, UX designers, and integration teams across the full delivery lifecycle. Support Agile delivery practices, including backlog grooming, sprint planning, retrospectives and release management. Own story readiness and support delivery through the sprint lifecycle, ensuring stories are well-defined, understood, and achievable. Work closely with developers and QA to ensure acceptance criteria are clearly interpreted, implemented, and testable. Lead or participate in functional story reviews (BA, Developer, QA) to validate shared understanding before and during development. Ensure QA teams are fully equipped to validate stories, including clarifying requirements, edge cases, and expected outcomes. Drive story completion by proactively resolving ambiguities, answering queries, and removing functional blockers during the sprint. Support and coordinate User Acceptance Testing (UAT) with business stakeholders. Identify process gaps, risks, and dependencies, escalating where required and proposing pragmatic solutions. Contribute to solution roadmaps, process optimisation initiatives, and continuous improvement efforts. Act as a trusted advisor to clients, supporting stakeholder communication and expectation management. Required Skills and Experience Proven experience as a Business Analyst or Senior Analyst as part of an Agile development team in an eCommerce implementation. Strong understanding of eCommerce business processes, including order management, product catalogues, pricing, promotions, and fulfilment. Solid experience working in Agile environments (Scrum and/or Kanban). Ability to work across technical and business domains, with sufficient technical understanding to engage development and architecture teams effectively. Experience with enterprise integrations, including ERP systems and external service providers. Strong analytical, problem-solving, and documentation skills. Excellent stakeholder engagement and communication skills, able to operate at multiple organisational levels. Preferred / Advantageous Experience Background in retail, distribution, or enterprise eCommerce environments. Experience in Product Ownership, Business Architecture, or Solution Design roles. Exposure to UX design, process re‑engineering, and data‑driven decision‑making. Familiarity with APIs, microservices, and system integrations. Experience with tools like Jira, Confluence, or similar. Prior involvement in vendor assessments or platform selection initiatives. Salt is acting as an Employment Business in relation to this vacancy. #J-18808-Ljbffr