Location: ZA, undefined, Johannesburg, Simmonds Street To be responsible and accountable for the operational performance of the team through the provision of operational team management oversight in terms of team co-ordination and management, relationship management and customer service. The role may lead the processing team within Master Data Contracts. To manage and control the day-to-day master data capturing, systems, processes, and procedures relating to all rental, and variable utilities charges for Bank-owned and SA Lease premises and ROA Portfolio and 3rd party sites. Qualifications A Degree inFinance and Accounting orOffice Administration orPeople Management Certificate Experience Required: 1-2 years experience in knowledge of managing staff in an operation’s environment with manual and automated processes functioning in parallel across the customer service value chain in a production and/or a financial services industry. 3-4 years working knowledge of branch systems and procedures including AML Compliance. Experience gained in an environment where a basic understanding of Standard Bank Group Risk and Compliance functions and reporting requirements for Group Sanctions, Anti-Money Laundering (AML) standards and combating financing of terrorism (CFT) is obtained. Experience in Payment process Additional InformationArticulating Information Checking Things Conveying Self-Confidence Developing Expertise Developing Strategies Directing People Empowering Individuals Interacting with People Managing Tasks Resolving Conflict Continuous Process Improvement #J-18808-Ljbffr