We are looking to recruit an Executive Assistant to the Executive Head: Commercial and Personal Hollard Insure. Role Objectives To provide high level confidential support to the Executive Head: Commercial and Personal by providing a full secretarial and administrative service. Ensuring that effective planning and administrative systems are in place and maintained efficiently and effectively. Redirect and manage timely response to broker and customer complaints with the assistance of Client Care. Key Responsibilities To act as a first point of contact dealing with correspondence and phone calls To proactively manage and coordinate the diary of the Executive Head by prioritising and arranging internal and external meetings, ensuring appropriate briefing papers are prepared and provided. Plan and organise travel and accommodation when required Maintain effective filing and data storage including email and retrieval systems ensuring the needs of the Executive are met. To provide full personal assistant support by dealing with all correspondence and calls, drafting routine letters to a high standard, minute meetings, taking messages and other administrative tasks as required to support the Executive. To provide support for Board of Director meetings by ensuring meetings are properly arranged and serviced. This will include drafting agendas, collating papers and reports, taking minutes and following up action points. To service meetings of the Senior Management Team by drafting and collating papers and reports, preparing manageable agendas, taking minutes and following up on actions points. To plan and manage key organisational events such as AGM, Staff and Volunteer conference, Strategy days, Staff briefings and others as required. Develop skills and undertake responsibilities as appropriate which will fulfil the purpose of the role and support the success of Insure. Ensure that work is carried out in accordance with Hollard’s Purpose, policies and procedures. Participate and contribute to organisational/team meetings as required. Provide reports for senior management as required. Undertake any other appropriate duties as required to support the Executive to enable them to fulfil their role. Carry out all the duties with complete discretion and a high regard for confidentiality. Any other duties relevant to the needs of the organisation and as directed #J-18808-Ljbffr