Pharmacist Assistant QPB - Clicks Westlake Lifestyle Centre Position Summary The Pharmacist Assistant will provide pharmaceutical care services and perform day-to-day dispensary administration according to the company's Standard Operating Plans (SOPs). The focus will be on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction. Responsibilities Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines Administration of scripts and any other claiming/capturing related procedure Accurate and complete handling of all profiles worked on Interact with health care professionals where needed Problem solving and follow up of queries Duties Interact with customers via telephone or other means regarding medication and Healthcare Services Accurate capturing of scripts received at the Central Pharmacy centre Handling of queries regarding prescriptions Patient Profile management Assist with Chronic authorizations Liaison with all other departments Ad hoc requirements as per operational requirements Requirements Knowledge: SAPC and relevant legal knowledge Sound knowledge of the chronic authorization process and procedures Customer service orientated Ethical working practice and compliance Skills: Computer literacy (MS Office) Customer service orientated Accuracy and attention to detail Must be bilingual (with English being one of the requirements Must be able to work with patients and be adaptable to assist with various departmental duties Experience and Education: Minimum 1 year in the role of Pharmacist Assistant Post Basic Further Education and Training Certificate Pharmacist Assistance (Essential) We are an equal opportunities employer and encourage people with disabilities to apply. Only applicants who meet the minimum requirements will be contacted. #J-18808-Ljbffr