Job category: Engineering, Technical, Production and Manufacturing Location: Kempton Park Contract: Permanent Remuneration: Market Related EE position: No Introduction ATNS is seeking a candidate to provide real-time operational supervision of air traffic service delivery for the specified type of service for which a valid license is held, in line with Air Traffic Service Unit (ATSU) processes. Major Activities Supervise in real-time air traffic services to ensure established safety and efficiency standards are met or exceeded. Ensure that service delivery complies with South African Civil Aviation Regulations, Technical Standards, and ICAO's Standards and Recommended Practices. Investigate and respond to any instances of non-compliance, ensuring corrective actions are implemented promptly to maintain service integrity. Provide air traffic control service in line with the requirements of own license. Pre-Shift Preparation and Staff Readiness Conduct comprehensive pre-shift briefings to update staff on pertinent information and operational considerations for their upcoming shifts. Verify the readiness of staff, ensuring they have signed on, completed pre-briefings, and are fully aware of any current or anticipated issues that may impact service delivery in real-time. Confirm that all staff members are appropriately licensed, and their competencies are in line with the proficiency framework requirements. Operational Efficiency Balance workloads during shifts by rotating staff, particularly between high-traffic and low-traffic periods to enhance overall operational efficiency Encourage continuous professional development among staff to ensure consistent high level of service delivery. Operational Coordination and Communication Act as the primary coordinator for addressing unserviceability, liaising with relevant departments such as the FRC, IT, and Airport Authority, in real-time to minimize service disruptions. Diligently manage logs related to unserviceability, including completing NOTAM Requests and maintaining detailed Occurrence Log entries. Participate in daily and ad hoc CAMU CDM teleconferences and other relevant briefings to stay abreast of essential information and developments Engage in tactical-level coordination with other sectors and the CAMU for effective air traffic management, including managing FUA approvals and disseminating critical information to ATCOs on duty. Safety and Quality Assurance Implement robust safety measures through real-time monitoring of air traffic control service, including immediate provision of relief for ATCOs in the event of a safety incident, and to maintain operational safety in real-time. Participate in safety event investigations and coordinate with the Watch Manager for any delegated tasks. Oversee accurate and timely documentation of safety events, ensuring records are generated promptly while details are still fresh. Promote a "Just Culture" that focuses on learning and continuous improvement, rather than punitive measures, leveraging safety event recordings for training and development purposes. Maintain personal operational proficiency, especially in validated positions, to enable the provision of optimal guidance and air traffic service provision. Ensure that service delivery complies with South African Civil Aviation Regulations, Technical Standards, and ICAO's Standards and Recommended Practices. Investigate and respond to any instances of non-compliance, ensuring corrective action is implemented promptly to maintain service integrity. Provide information and/or participate in investigations of safety events and ensure accurate and timely reporting. Implement and monitor compliance with all relevant standards, regulations, and processes. Mitigate and report identified risks to ensure effective management thereof. Develop and maintain sound relationships with relevant key stakeholders within the scope of real-time service delivery, e.g. other air traffic service sectors, RUS, CAMU, technical support etc. Coordinate with internal and external stakeholders regarding real-time efficient service delivery and participate in the daily service delivery management meeting. Engage in real-time adaptation of Air Traffic Management service delivery to meet client needs and expectations. Maintain open and effective communication channels with all relevant parties. Supervise air traffic service personnel on duty taking into account Operations and Human Capital policies, processes and practices Monitor the time and attendance of personnel on duty, and report deviations to Watch Manager who will take appropriate action. Monitor output or performance of personnel on duty and take immediate action to restore appropriate delivery level and/or support personnel on duty as required. Foster a culture of safety and high performance among the team. Handle personnel issues and coordinate with the Watch Manager for required action. Support OJTI activities to ensure effective training. Minimum Qualifications Grade 12 Grade 1 Instructor qualification (5 years) Relevant ATS rating and current validation in applicable discipline Train-the-trainer course Minimum 5 years’ work experience in the Air Traffic Services environment Experience in the management or supervision of people will be an advantage In-depth knowledge of Air Traffic Management Emotionally stable and well-balanced personality Sound interpersonal relationships. Good organizational skills Core Competencies Aviation Safety & Compliance - Advanced Standards Maintenance – Advanced Growth and Cost Consciousness – Intermediate Relationship Management – Intermediate Customer Centric – Intermediate Strategic thinking - Basic Leading and building teams – Advanced Manage and Enable Transformation – Basic Enabling Performance – Intermediate Communication with Impact – Advanced Effective Decision making – Intermediate. Conflict Management - Intermediate Change Management – Intermediate Commitment and Reliability – Intermediate Integrity and Work Ethic – Intermediate Managing Performance – Intermediate Internal and External Client Services – Intermediate Analytical thinking – Intermediate Technical Skills Air traffic services knowledge and experience – Intermediate Interpretation of Aviation Legislation – Intermediate #J-18808-Ljbffr