About the job Marketing Communications Lead Matric (Grade 12) Bachelor's Degree in Marketing or relevant equivalent Minimum 8 years of marketing experience with a focus on marketing communications in a corporate environment, preferably in the ICT sector Experience in managing marketing communications and business process improvement Experience in a senior technical/management position Responsibilities: Conduct a thorough analysis of the Company's current communications landscape across all operating companies (internal communications, customer communications, public relations, investor relations and social media) Develop and implement a communications strategy that will deliver on the key business objectives Develop a strategic paid media plan to support and boost earned media presence Oversee and allocate the annual communications budget and ensure its use is fully maximised Use communications technology to boost productivity Media Relations Work with the appointed PR agency to: Develop and manage relationships with key media players to secure and grow earned media online and offline coverage Craft and distribute press releases and media pitches Coordinate and manage media interviews and inquiries Identify, pitch and leverage speaking opportunities Clean-up and maintain press portals across third party sites Maintain press portal on Company Website Investor Relations Work with the appointed PR agency to: Support investor relations team with the execution of all external communications required. This includes but is not limited to key message development, Q&A development, executive coaching, managing press tours, etc. Content Creation and Management Create and maintain content calendar for internal communications, customer communications, public relations, investor relations and social media Maintain corporate collateral and proof points across the group using our in-house design and writing resources Manage the development of compelling content for the various channels using our in-house design and writing resources Ensure content aligns with the overall communications strategy and brand messaging Social Media Management Work with the appointed PR agency to: Provide community management across all Company channels Leverage in-house shared service to ensure all content is scheduled for publication Monitor activity and consult on opportunities and ways to engage with communities Create and manage executive profiling across 10 executives for the Group, including a monthly content calendar crafted for the executive in line with Group content strategy Crisis Management Work with the appointed PR agency to: Develop a crisis communication plan Provide real-time support and guidance during crises Reporting and Analysis Work with the appointed PR agency to: Generate regular reports on PR campaign performance Analyze data and provide insights for continuous improvement #J-18808-Ljbffr