High Level Job Outputs (Top 10): Sell motor vehicles and associated accessories and services. Appraise and price trade-ins and buy-ins. Ensure client satisfaction. Obtain trade covers. Ensure vehicle delivery standards to customers are met. Follow up outstanding debtors and conclude deal file documentation. Execute all agreed projects. Keep the showroom and stock yard to the agreed standard. Adherence to company culture and code of ethics. Job Outputs & Quality Requirements: Output 1: Sell motor vehicles and associated accessories and services Meet or exceed individual sales target on: First gross – vehicle sales Second gross – accessories and associated services Unit sales targets Complete all necessary documentation: All required documents in place, fully completed and signed Submitted immediately after the sale Ensure all sales are legally compliant Ensure sales meet financial parameters (purchase price, reconditioning costs, trade-in values) Output 2: Appraise and price trade-ins and buy-ins Accurate appraisal to ensure: Reconditioning costs within estimates Market price standards met Required return on resale is achievable Complete all required documentation and ensure legal compliance Output 3: Ensure client satisfaction No customer complaints during the sales process Follow up within 1 day after sale and every 6 months thereafter Respond and resolve complaints immediately Follow CCP sales processes Meet or exceed after-sales CSI targets Output 4: Obtain trade covers Obtain trade covers for vehicles that don’t meet internal pricing/age standards Complete documentation and ensure legal compliance Obtain Sales Manager approval before outsourcing vehicles Output 5: Ensure vehicle delivery standards to customers are met Complete pre-delivery checklist Inspect vehicle condition and arrange corrections Provide appropriate sales gift Ensure trade-in documentation and accessories are received before handover Deliver a comprehensive handover including product features and documents Output 6: Conclude deal file documentation and follow up outstanding debtors Ensure all documentation is signed and 100% accurately captured File documents correctly in Deal File Liaise with Finance to ensure payments received Follow up with customers/financial institutions as needed Qualifications: Basic literacy and numeracy (Essential) Grade 12 (Essential) Technical qualification (Desirable) 3-year degree/diploma Professional / Technical / Legal Skills or Qualifications: Some mechanical knowledge (Desirable) Driver’s license (Essential) Industry knowledge (Desirable) Computer skills (Essential) Experience Required: New car sales (Desirable) Vehicle appraisals (Desirable) Sales & Marketing (Essential) Competencies Required: Mechanical Pricing and margins Product knowledge Sales skills Presentation skills Behavioural Attributes: Assertiveness Communication (verbal & written) Customer orientated Customer satisfaction Decision making Decisiveness Diagnostic ability Listening Networking Negotiating Opportunistic Passion Positive Resilient Results orientated Self-confidence Target driven Thinking on one's feet Motivated Adherence to Kelston Code of Ethics #J-18808-Ljbffr