Business Unit: DCM Distribution Function: Call Center / Contact Center Date: 14 May 2026 Identifying sales opportunities. Answering inbound calls timeously and making required outbound calls Co-ordination of own administration Identifying sales opportunities Maintaining accurate details and statistics of all queries Key Purpose This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales. The successful individual will be required to perform on, but not limited to the following key outputs: Communication to members telephonically via fax and email Attending to general administration Achieve quality target Adhering to service level agreements Personal Attributes and Skills The successful individual will be required to demonstrate the following competencies: Goal orientated Self motivated Ability to perform under pressure Adapt to change Persuasiveness Sound Time Management Attention to detail Ability to learn quickly and apply knowledge Speak fluently (accent neutral) English/Afrikaans Qualification & Experience At least 2 years sales experience, preferably in an outbound telesales environment Minimum 2 years short-term product knowledge, Discovery Insure Knowledge is an advantage PC literacy, email, word, excel Tertiary qualification an advantage NQF5 and RE5 qualification EMPLOYMENT EQUITY The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. #J-18808-Ljbffr