Marketing: Social Media & Content Specialist Full time | Ello Technology Pty Ltd | South Africa Posted On 2026/05/20 Job Information Technology Work Experience 1-3 years Negotiable City Cape Town State/Province Western Cape 7100 Job Description Social Media & Content Specialist We’re hiring a Social Media & Content Specialist to help make Ello Technology impossible to ignore. This is not a “post when you feel inspired” role. This is a structured, high-output execution role focused on building brand trust, strengthening customer communication, and creating consistent market visibility. We are looking for someone who understands that strong brands are built through consistency, proof, clarity, and disciplined communication. If you enjoy creating meaningful content, working with structure, and turning real business value into visible credibility, this role could be a strong fit. Why This Role Matters At Ello Technology, we believe trust is one of the most valuable assets a business can build. This role exists to strengthen that trust every day through consistent social output, proof‑driven content, a credible online presence, and clear customer communication. You will help shape how the market sees us, how customers experience our brand, and how our credibility grows over time. Your Core Outcome Build and maintain a consistent content and communication engine that strengthens Ello Technology’s visibility, credibility, and trust through structured daily output. What You’ll Own Daily social content across Facebook and LinkedIn using a structured posting model Customer communication through Zoho Marketing, including newsletters and campaigns The Wix website as a trust hub, including proof, blogs, and case studies Brand consistency across templates, profiles, and customer‑facing assets Proof creation from real business wins and customer outcomes How You’re Measured 95%+ publishing consistency 6 structured posts per day delivered consistently Minimum 2 blogs or case studies per month 10+ proof assets created per week Newsletter delivered on time Near‑zero errors across formatting, links, spelling, and brand consistency This role is about structured output and credibility building — not vanity marketing. Who Will Thrive in This Role This role will suit someone who is: Highly organised and naturally consistent Strong at writing in a clear, human, and proof‑driven way Visually disciplined with a good eye for layout and brand presentation Detail‑focused and proud of producing polished work Comfortable working inside systems and improving them Driven by execution, not just ideas Role Purpose Why This Job Exists This role exists to build trust and visibility for Ello Technology at a high level of consistency, without turning the brand into noise. This is a hands‑on execution role focused on social content, website trust‑building, customer communication, proof capture, and brand consistency. You are measured on output consistency, proof creation, visibility, and trust‑building assets not generic marketing activity. Definition of Done By Day 90: You have established a consistent daily posting rhythm across all channels You are producing structured, high‑quality content aligned to the Ello brand You are maintaining the website as a credible trust hub with current content You are delivering newsletters and campaigns consistently through Zoho You are capturing and converting proof into usable content weekly Your output is reliable, structured, and delivered with high attention to detail Targets and Scoreboard 95%+ publishing consistency 6 structured posts per day Minimum 2 blogs or case studies per month 10+ proof assets created per week Monthly newsletter delivered on time Consistent daily execution across all assigned channels Key Responsibilities Daily Social Output and Community Growth Publish 6 structured posts per day across defined content categories Maintain a weekly content plan with approvals where required Monitor comments and route inbound messages to the correct internal owners Support audience growth through consistent, relevant content Send monthly newsletters on time Create content focused on value, proof, and business improvement Segment audiences correctly (clients, prospects, partners) Run one additional monthly campaign (referral, advocacy, or reactivation) Wix Website Trust Hub Maintenance Maintain pages across services, proof, blogs, and case studies Publish at least 2 blogs or case studies per month Ensure strong on‑page hygiene (titles, links, mobile responsiveness) Keep the website current, clear, and credible Brand Consistency and Asset Management Maintain consistent templates and visual standards across all content Standardise and review email signatures Support internal brand initiatives and customer‑facing assets Apply and maintain approved tone, messaging, and positioning Proof Capture and Credibility Building Interview internal team members weekly to capture wins Convert wins into testimonials, proof posts, and mini case studies Maintain a backlog of at least 30 proof assets ready for use Ensure proof is consistently captured and turned into content Non‑Negotiables Zoho Marketing experience (campaigns, newsletters, segmentation) Graphic design ability (Canva or similar, templates, layout discipline) Strong writing ability (clear, structured, human, proof‑driven) High attention to detail across all content Consistent execution and ownership Ability to work within systems and maintain structure Creative Ownership Create work that gets seen, trusted, and remembered. This role is for someone who wants to do more than just post content. At Ello Technology, your work directly shapes how the market sees us and how trust is built over time. You own daily content output across key channels, turn real business proof into visible brand trust, contribute to website, email, and customer communication, and play a direct role in how Ello shows up in the market. Performance Recognition Not just activity. Visible wins. Recognition for consistency and quality. At Ello Technology, strong execution is noticed. We value people who bring discipline, quality, and momentum to the brand every day. We recognise consistent, high‑quality output; value attention to detail and follow‑through; reward reliability and ownership; and make strong work visible and appreciated. This should feel like a real step forward, not just another content job. We are looking for someone with ambition and discipline. If you perform well, there is room to grow your skills, responsibility, and influence. You gain exposure to content, brand, and communication systems; work on real campaigns, proof assets, and business messaging; build experience across social, web, and email marketing; and grow in a performance‑led environment. Coaching and Development Good creatives want freedom. Great ones want structure and growth. This role gives you the chance to improve your writing, design judgement, and communication skills through real execution and feedback. You receive clear direction and practical feedback; work in a structured environment that builds consistency; improve through daily output and real‑world work; and sharpen your ability to create trust‑building content. Meaningful Work and Culture High standards. Strong support. Real impact. At Ello Technology, you are not creating content just to fill space. You are helping businesses understand who we are and why they can trust us. You create content that builds real trust in the market, turn proof and outcomes into meaningful communication, work in a driven, ambitious environment, and support a brand focused on growth and credibility. #J-18808-Ljbffr