SALON & OPERATIONS COORDINATOR DURBANVILLE - Northern Suburbs , Western Cape (ZA) START: ASAP / 01 April 2026 REPORT TO: Business Owner TRADING HOURS & SHIFTS: Tuesday to Friday 08:30am - 17:30pm Saturday 08:30 - 15:00 OFF on Mondays CLOSED Sundays & Major Public Holidays COST TO COMPANY & BENEFITS: R10,000 BASIC per month (BOE) Turnover Incentive Commission (KPI based) MINIMUM REQUIREMENTS: South African citizen Professional English for business communication (write & speak) / Afrikaans - highly beneficial At least 5+ years in the Beauty industry with prior Reception & Supervisory experience Diploma in Beauty Therapy / similar - preferred Certification in office administration / secretarial - BONUS Computer literate & proficient in MS Office & Salon Booking Systems (Salonbridge / ESP) Accounting software experience - BONUS Confident in updating Social Media (including WhatsApp communication, Gmail & Facebook / Instagram Messages Professional telephone etiquette - clear, confident, speaking Beautifully groomed and highly presentable Demonstrated ability to manage guest communication across multiple channels (phone, email, and in person). Accurate handling of bookings, payments, and scheduling adjustments. Sales-oriented with an understanding of upselling spa services and retail add-ons. SUMMARY OF DUTIES: Coordination of staff & their schedules Drive the monthly turnover - increase sales & revenue Maintain and manage the salon's sales & stock Update social media accounts Respond to booking requests, telephone queries and WhatsApp communication Client services General salon operations Update, capture and maintain client information accurately Front desk operations & general administration Capture & process payments correctly + cash-up Liaise with suppliers Maintain the look and hygiene of a welcoming front of house Drive retail of our professional skin care products #J-18808-Ljbffr