LevelUP HCS City of Cape Town, Western Cape, South Africa Head of Retail We are seeking a visionary leader to spearhead our clients Retail, Direct to Consumer (D2C), and Business Development division. This role offers the opportunity to drive strategic growth, inspire a diverse team, and shape the future of our business across multiple channels. Key Responsibilities: Develop and implement innovative strategies to propel long-term growth across retail stores, e-commerce platforms, corporate customers, and new business opportunities. Foster a culture of excellence, ensuring alignment with company goals and values. Deliver exceptional sales and profit performance, driving customer satisfaction and loyalty. Collaborate with cross-functional teams to design and execute impactful marketing plans, leveraging the latest trends and technologies. Optimize operations to ensure seamless customer experiences and efficient business processes. Mentor and inspire a high-performing team, fostering a culture of continuous learning and growth. Develop and implement comprehensive training programs to enhance leadership and product knowledge. Spearhead projects that drive process improvements and system enhancements. Liaise with international partners and external experts to stay ahead of industry trends. What We’re Looking For: 4-6 years of experience in retail or hospitality management, with a track record of strategic success. Strong analytical skills and the ability to drive growth through innovative strategies. Passion for developing teams and fostering a collaborative environment. Commitment to delivering exceptional customer experiences. Proficient in Microsoft Office and comfortable with digital platforms. What We Offer: Work with a dynamic team across multiple markets. Continuous learning and development opportunities. Attractive compensation and benefits tailored to your success. Seniority level Director Employment type Full-time Job function Business Development, Sales, and Supply Chain Industries Retail, Food and Beverage Manufacturing, and Hospitality #J-18808-Ljbffr