Infrastructure & Systems Management Support Windows Server and virtualization (Hyper‑V/VMware). Manage users in Active Directory and Google Workspace (accounts, groups, permissions). Monitor backups (SAN/NAS) and perform test restores. Track system health (CPU, RAM, storage) and escalate issues. Administer Google Workspace (shared drives, mail flow, security). Network Administration Monitor LAN, WAN, and VPN connectivity. Assist with setup of switches, routers, and firewalls. Manage VLANs and DHCP requests. Monitor network traffic and maintain wireless security. Security & Compliance Implement patching schedules for servers and infrastructure. Support vulnerability remediation and enforce MFA. Assist with audit preparation (logs and system data). Documentation Maintain network and server diagrams. Create runbooks for routine tasks. Record all system changes accurately. Weekend Standby Provide on‑call support for critical incidents. Escalate complex issues to senior staff. Ensure timely resolution and clear communication logs. Job Experience and Skill Required IT Diploma or equivalent qualification in Network Management 3‑5 years in a technical role with a focus on backend systems rather than end‑user support Strong experience in Windows server (2019/2022), virtualization, and SAN/NAS storage Solid understanding of the OSI model, TCP/IP and how traffic flows through a firewall Experience with endpoint, application and infrastructure security tools and practices Basic knowledge of PowerShell or Bash for automating simple tasks – advantage #J-18808-Ljbffr