Position Overview Time Out Market is a global food and cultural market leveraging the editorial curation of Time Out Media to bring the best of the city together under one roof: its best chefs, restaurants, bars, and cultural experiences. Title: Marketing Manager Department: Operations Reporting to: (position) Key Responsibilities Develop and implement integrated marketing strategies that align with the company’s business objectives and drive increased visitor traffic and brand loyalty. Manage all aspects of public relations, including coordination of press releases and relations with media, influencers, and other industry leaders. Manage social media presence, including Facebook, Instagram, TikTok and additional channels that may be deemed relevant. Create and publish engaging content tailored to our unique audiences. Plan and coordinate programmed entertainment and events that enhance the visitor experience and promote the Market’s vibrant atmosphere. Work closely with artists, performers, and other cultural entities. Responsible for digital campaigns across SEO, SEM, paid media, social media, email automation, and partnerships. Optimize campaigns to drive bookings, direct channel growth, and loyalty program engagement. Foster strong, collaborative relationships with all concessionaires to ensure they are aligned with the Market’s standards and goals. Act as the primary marketing liaison to support their promotional activities and enhance their presence within the Market. Ensure that all marketing and promotional materials are in line with our brand identity including assisting in the creation and editing of promotional material. Collaborate with CRM team to grow engagement, retention, and lifetime value. Monitor and report on the effectiveness of marketing campaigns and events using predefined KPIs. Utilise data, trends and customer feedback to inform future campaigns and improve the visitor experience. Support incident / crisis responses ensuring that the brand is safeguarded. Qualifications Bachelor's degree in Marketing, PR, or a related field. At least 3-5 years of experience in marketing management, preferably in hospitality, retail, or entertainment sectors. Demonstrable experience in managing marketing campaigns, PR initiatives, and brand activations across diverse geographies. Excellent communication, interpersonal, and presentation skills. Proven ability to manage social media platforms and craft engaging content. Experience in event planning and management. Candidate Profile Be commercially astute. Either have experience at or want to dive headfirst into a fast‑paced, transformative company in pursuit of excellence. Think globally. Have excellent communication and relationship building skills. Have a high sense of ownership, urgency and drive. Equal Employment Opportunity Statement At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe that everyone has the right to express themselves as they are, this enriches us all. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe in an open world, social justice, and the pursuit of happiness. #J-18808-Ljbffr
Marketing Manager - Time Out Market, Cape Town
TIME OUT
cape town, cape town
Published 14 days ago
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