Role Purpose The Legal Administrator provides essential operational, organisational and administrative support to the Legal team, ensuring the smooth functioning of legal processes, document management, agreement execution and workflows for efficiency. The role enables the legal function to operate efficiently through high quality coordination, accurate documentation management, effective stakeholder support, and the proactive use of technology and AI enabled tools to improve turnaround times, reduce manual work, and enhance the overall client and team experience. The Legal Administrator builds strong working relationships with internal stakeholders, supports legal processes, and upholds high standards of professionalism, confidentiality, organisation and service delivery. Qualifications, Experience and Knowledge Matric BA or relevant degree (Recognition of Prior Learning may be considered) At least 3+ years legal and administrative experience Experience working within a legal environment (in-house legal or law firm) Proficiency with contract management systems and digital workflow tools preferred Strong background in administrative/legal operations and document management Preferred Skills Strong planning and organisational ability Excellent attention to detail and accuracy High level of professionalism and accountability Strong administrative and coordination skills Advanced Microsoft Office proficiency (with key focus on SharePoint) Ability to manage multiple tasks simultaneously Excellent written and verbal communication skills Document formatting and template management Digital literacy and ability to adopt new technologies Duties and Responsibilities Process Provide comprehensive administrative and operational support to the Legal function, enabling efficient execution of legal processes, requests, documents and commitments. Manage and maintain the contract management system, ensuring that agreements are accurately filed, securely stored, and consistently updated. Oversee the signature lifecycle of legal agreements, ensuring all documents are circulated, tracked, signed, and filed timeously. Format legal documents, update templates, and ensure consistency in style, branding, structure and version control. Ensure efficient and timely completion of all documentation, requests, administrative tasks, and internal workflows. Proactively use workflow tools, digital platforms and AI-enabled capabilities to reduce manual work and improve accuracy and turnaround time. Support the upkeep and optimisation of Legal’s processes, documentation repositories and internal filing systems. Process expense claims and invoices, collect or deliver documents where required, and assist with operational tasks that support the legal function. Take ownership of administrative queries and resolve them promptly, escalating issues when necessary. Ensure compliance with governance requirements and maintain accurate and reliable records for audit and reporting purposes. Contribute to continuous improvement initiatives, automation efforts and opportunities to optimise legal administration processes. Client Service Build and maintain strong working relationships with internal clients, stakeholders and the Legal as well as broader Governance team. Support delivery on service level agreements (SLAs) by ensuring timely and high-quality administrative outputs. Provide a warm, professional, and responsive service experience to stakeholders interacting with the Legal team. Ensure client expectations are effectively managed through proactive communication, timely follow-ups and consistent quality. Contribute to a positive client-service culture through professionalism, collaboration, and service excellence. People Collaborate closely with the Legal team to support team priorities, shared goals and high quality service delivery. Actively share knowledge, updates, insights and process improvements with team members. Participate in team discussions on administrative trends, workflow optimisation, challenges and successes. Demonstrate professionalism, accountability, reliability and integrity in all interactions. Continuously develop own skills, including digital literacy, legal systems proficiency, and the use of AI-enabled tools that improve efficiency. Uphold the values and culture of the organisation and contribute to a positive team environment. Finance Ensure effective financial administration, including processing and tracking of expense claims, legal fee invoices and other cost related submissions. Support accurate record-keeping for governance, audit, and compliance purposes. Assist in managing risks associated with document handling, confidentiality, and data accuracy. #J-18808-Ljbffr