We are building a Talent Pipeline of BCom graduates for future opportunities within the credit collections and financial services environment. This role is ideal for graduates seeking practical exposure to credit management, customer engagement, and financial risk control within a structured, regulated environment.Successful candidates will support collections activities, engage with customers regarding outstanding accounts, and assist in maintaining healthy credit portfolios while adhering to regulatory and compliance standards.Key ResponsibilitiesEngage with customers to manage and follow up on outstanding balancesNegotiate payment arrangements in line with company credit policiesMaintain accurate records of customer interactions and repayment commitmentsEnsure compliance with internal credit, collections, and regulatory requirementsAssess customer financial information to support repayment decisionsEscalate high?risk accounts or complex cases where requiredMeet individual and team performance targets and service standardsMinimum RequirementsBCom Degree in Accounting, Finance, Economics, or a related disciplineStrong numerical, analytical, and problem?solving skillsInterest in credit management, debt recovery, or financial services operationsWillingness and flexibility to work shifts, where requiredExcellent verbal and written communication skillsAbility to work effectively under pressure and handle difficult conversations professionallyAdvantageous (Nice to Have)Knowledge of KYC documentation and customer due?diligence processesExposure to call centre or customer service environmentsBasic understanding of credit risk, lending products, or collections processesFamiliarity with financial services regulations and compliance requirements