Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. Santam’s Risk Services has a position available for a Survey Scheduler based at the Westend Office Park, Centurion. WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE This exciting opportunity is available in Santam Broker Services, Survey department, which requires the successful individual who has the necessary skills and competencies to execute on the administration of the risk surveying function. The Survey Scheduler is tasked with managing the end-to-end administration function of the risk surveying team and delivering on critical reporting requirements as well as daily functional support. PRINCIPLE ACCOUNTABILITIES Managing the incoming work pools Allocation of Surveys and booking of surveys Full understanding of the National Survey Policy Understanding and execution of the end-to-end survey function Dealing with queries from internal and external stakeholders Compiling reports for the survey team as well as governance functions Assist with the reporting of the budget deviations through the Head Surveyors Ad hoc support to the Head Surveyor as well their teams in the region Managing Travel and Accommodation Bookings QUALIFICATIONS AND EXPERIENCE Matric (essential) Effective MS Office usability (Specifically Excel) Technology awareness and capability KNOWLEDGE AND SKILLS Excellent communication and interpersonal skills Analytical ability and solution orientated Good written and verbal competence Command of spoken Afrikaans Good persuasive and influencing skills Ability to achieve targets independently Positive contribution to teams goals and success Short-term insurance industry knowledge COMPETENCIES Delivering results and meeting customer expectations Relating and networking Analysing Applying expertise & technology Achieving personal work goals and objectives ABOUT THE COMPANY Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia. With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting. People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities. Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive. Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom! Recruitment Process Onboarding You made it. Here we ensure we receive all your documents to get you onto our payroll system. Advertise Step 1 Our vacancies are advertised between 3-5 days depending on the market availability of the skills required. Step 2 Could take a couple of days depending on the volume and the screening process, which varies according to the complexity of the role. Step 3 Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process. Telephonic screening Step 4 Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions. Your interview Step 5 We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot! Assessment Step 6 Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted to ensure the validity of your credentials. Step 7 Prior to an offer being made, there may be a second interview to meet with the Head of Department. Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview. Getting ready for your interview There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here. Santam has been officially recognised by the Top Employers Institute as a Top Employer 2025 for excellence in people practices. This is the ninth consecutive year that we have achieved this accolade. #J-18808-Ljbffr