This role is ideally suited to someone who enjoys a hands-on position in a small, nature-based lodge environment. It is perfect for an individual who thrives in a close-knit team, is adaptable, and takes pride in creating a warm and welcoming guest experience, supporting team dynamics and is able to take responsibility for the full oversight of lodge operations.Candidate Responsibilities:Oversee all day-to-day lodge operations Ensure high guest satisfaction and consistently high service standards Manage guest arrivals, departures, and overall on-site experience Maintain cleanliness, presentation, and full functionality of all facilities Act as a professional ambassador for the brand, ensuring communication, presentation, and attention to detail reflect brand standards Assist with meal planning, basic food preparation, and kitchen oversight when required Ensuring all bookings are executed smoothly and accurately on-site Assisting with room allocations and flexible guest configurations Providing accurate daily reporting and ongoing operational updates to management Supplying timely and complete information, including: Availability and capacity updates Lodge setup limitations or opportunities Maintenance issues affecting bookings Assisting with budgets, quotes, cost inputs, and operational pricing when required Submitting all required reports, data, and feedback promptly and accurately Proactively communicating any issues affecting: Guest experience Bookings Operational efficiency Oversee all farm activities, infrastructure, and general property maintenance Manage water systems, fencing, roads, vehicles, and equipment Implement and maintain preventative maintenance schedules Ensure overall property condition, safety, and operational readiness Coordinate bush clearing projects and manage temporary labour teams Oversee controlled burns in line with reserve regulations Maintain accurate records of cleared and burned areas (dates, scope, outcomes) Identify and recommend areas requiring intervention, with clear motivation Plan activities in line with seasonal and operational requirements Prepare and submit a monthly Section Managers Report Maintain strong, professional relationships with reserve management Ensure full compliance with reserve rules and environmental standards Supervise all lodge staff (housekeeping, kitchen, admin, guides) Oversee rangers and coordinate duties (guiding not required) Manage temporary workers and contractors Handle training, scheduling, discipline, and performance management Control operational expenses within approved budgets Monitor stock and prevent wastage or theft Provide accurate financial input to HQ Core Criteria:Proven experience as a Lodge Manager, Assistant Lodge Manager, or Maintenance Manager Strong hands-on maintenance skills (electrical, plumbing, general repairs) Basic culinary skills, with the ability to assist in the kitchen and ensure food quality and presentation when required Ability to drive and operate large vehicles and lodge machinery Valid drivers licence (Code 10 advantageous) Strong leadership, communication, and guest-facing ability Ability to work independently, prioritise tasks effectively, and manage time without supervision Strong administrative ability, including clear written communication and attention to detail