Sun International invites suitably qualified applicants to apply for their Food & Beverage Attendant (Pooled) Vacancies (15 Posts) at Wild Coast Sun . The closing date for applications will be shared on the official Sun International/Wild Coast Sun vacancy notice, so applicants are encouraged to apply as soon as possible while posts are still available. What Is This Job About? Wild Coast Sun is part of Sun International , one of South Africa’s biggest hospitality and entertainment brands. This job is for a Food & Beverage Attendant (also known as a waiter/waitress, service attendant, or bartender depending on the shift). You’ll be working in different Food & Beverage areas such as: Restaurants Banqueting and events Casino floor service (where relevant) The goal is simple: make sure guests enjoy their experience , get served on time, and receive high-quality food and drinks. Why This Job Is a Great Chance (Especially If You Want Hospitality Experience) Here’s why this opportunity stands out: 15 positions available (more chances to get in) You’ll work for a big respected company (Sun International) You can learn strong customer service skills that can open more doors later If you want to grow in hospitality, this role gives you real hands‑on experience. Food & Beverage Attendant Job Duties (What You’ll Be Doing) ## 1) Preparing the Work Area Before Service Before guests arrive, the work must be ready. This includes: Setting up tables, chairs, and place settings Preparing mise-en-place (getting everything ready for service) Checking cleanliness in your section Checking that equipment is working properly Setting up and breaking down function venues when needed You also need to follow health and safety rules at all times. ### Important tasks in this area Keeping your station clean and neat Taking part in stock takes Reporting issues like broken equipment or shortages ## 2) Delivering Food Service to Guests This is where your customer service skills really matter. Your job includes: Taking guest orders correctly and quickly Capturing orders in the system Explaining menu items clearly Recommending meals and specials Working with kitchen staff for special requests Serving food and drinks neatly and professionally Providing billing (where required) Cashing up at the end of service (where required) ### Upselling is part of the role You’ll need to suggest: Promotions Add-ons Drinks that match meals Upselling helps increase sales and shows that you understand service at a professional level. ## 3) Preparing and Serving Beverages (Drinks) In many shifts, you will also handle beverage service. This could include: Taking drink orders and capturing them in the system Mixing drinks and serving beverages properly Keeping track of bar stock and completing stock sheets Doing daily bar stock counts (small items) Reporting breakages and shortages ### Beverage service may include Cocktail knowledge Serving wines, beers and spirits Professional presentation of drinks If you love the bar environment, this is a big plus. This part is extremely important because Wild Coast Sun is a hospitality property. Guests remember how they were treated. You will need to: Greet guests warmly with a smile Acknowledge them when they arrive and leave Stay respectful and professional Handle complaints calmly and correctly Give guests useful information about promotions and facilities Encourage guests to sign up or learn about the reward programme This job is perfect for someone who is friendly and enjoys helping people. Skills and Competencies Sun International Wants Wild Coast Sun wants people who can work well under pressure and still stay professional. ## Personal qualities they are looking for ### Core competencies Working well in a team Following rules and standards Showing initiative Staying focused Working with energy and enthusiasm Respecting diversity and building good working relationships ## Technical skills (what you should know) Food and beverage product knowledge Food service knowledge Beverage service Upselling skills Basic computer literacy Stock control Verbal and written English communication Numeracy (handling calculations, money, bills) Minimum Requirements (To Qualify) To apply, you must meet these requirements: ## Education Grade 12 OR equivalent qualification on the NQF framework ## Experience At least 2 years experience in a customer service environment such as: waiter/waitress bartender food service assistant hospitality service staff If you’ve worked in a restaurant, hotel, or entertainment venue before, this is a strong advantage. Work Conditions (Important to Know Before You Apply) This job needs someone who is flexible and ready for hospitality working hours. ## You must be able to: Work shifts based on business needs Work weekends, evenings and public holidays Handle physical activity (moving equipment where needed) Support other outlets when required (not only one restaurant) This is not an office job. It’s active, busy and hands‑on. People Living With Disabilities Are Encouraged to Apply Wild Coast Sun welcomes applications from people living with disabilities. Why You Should Apply (If You Meet the Requirements) If you are serious about hospitality and want stability, this job can be a strong step forward. You can gain: Experience in a professional hospitality business #J-18808-Ljbffr